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Avoid doing this in 2024!

Joerg Kuehn · Jan 30, 2024 · Leave a Comment

On April 11th, 1983, Dave’s band went to record their debut album In New York. Dave, a highly gifted guitarist, singer, and songwriter had been with the band for two years as their lead guitarist. But Dave’s aggressive behaviour and alcohol problems had taken a toll, and the other band members had had enough. They packed up Dave’s gear and drove him to the Port Authority Bus Terminal, putting him on a Greyhound bus bound for Los Angeles. He was expelled from the band.

Devastated and fuming with anger, Dave was falling further and further away from his dream. It was during these dark hours that he swore revenge. He would put together a band which would become better and bigger than his previous band. His new band would organise more successful tours in sold out venues and sell more records than his previous band mates ever dreamed of. [Read more…] about Avoid doing this in 2024!

Verzichte im Jahr 2024 darauf!

Joerg Kuehn · Jan 30, 2024 · Leave a Comment

Am 11. April 1983 machte sich Dave mit seiner Band auf den Weg, um in New York ihr Debütalbum aufzunehmen. Dave, ein hochbegabter Gitarrist, Sänger und Songwriter, war seit zwei Jahren als Leadgitarrist in der Band. Doch starker Alkoholkonsum und daraus resultierende Streitigkeiten hatten längst überhandgenommen, und so beschlossen die anderen drei Mitglieder, ihn aus der Band zu werfen. Sie packten seine Ausrüstung zusammen, fuhren ihn zum Port Authority Bus Terminal und setzten ihn in einen Greyhound-Bus nach Los Angeles.

Am Boden zerstört und kochend vor Wut, entfernte sich Dave immer weiter von seinem Traum, Kopf einer erfolgreichen Heavy Metal Band zu werden. In diesen dunklen Stunden schwor er Rache. Er würde eine Band zusammenstellen, die besser und größer werden würde als seine vorherige. Sie würde erfolgreichere Tourneen in ausverkauften Hallen organisieren und mehr Platten verkaufen, als sich seine früheren Bandkollegen jemals erträumen könnten. [Read more…] about Verzichte im Jahr 2024 darauf!

What is Your next SPRINT?

Joerg Kuehn · Aug 30, 2023 · Leave a Comment

In autumn 2007, while working as Supply Chain Director with Procter & Gamble, I applied internally for a job, which sounded interesting … and daunting. The role would be to lead the integration of the Wella business in Asia by harmonising all 1,500 employees onto P&G contracts and moving Wella’s Enterprise Resource Planning (ERP) system onto the P&G SAP platform. The job was far too big for me at that stage.

Getting A Difficult Message Across

Joerg Kuehn · May 31, 2023 · Leave a Comment

You may remember the newsletter about a client of mine who worked through a highly emotional situation with “the dictator.” Only a short while later, I encountered another client with an even trickier situation.

Chris is a calm and friendly 35-year-old manager, who struck me from the beginning as someone who was very kind. In a “fast-track” career, he had risen rapidly through the ranks of a medium-sized Swedish consumer electronics company. Based in the UK, he was now leading its global supply chain operations.

Chris absolutely loved his job. He viewed it “like a hobby” where he enthusiastically “created top-notch service solutions” for his clients. His passion for the job had him working 60-hour weeks for the last eight years. By his own admission, he’d been close to burn out two times and was currently doing double duty… handling two important job assignments within the company.

It presented a massive challenge.

Chris was not getting along well with his interim boss, the Managing Director of UK operations. “He attacked me personally” Chris said. The strained relationship created an unprecedented level of emotional turmoil, anger, and frustration in Chris.

[Read more…] about Getting A Difficult Message Across

How to manage highly emotional encounters?

Joerg Kuehn · Feb 22, 2023 · 4 Comments

As part of my psychotherapist qualification, I recently worked with a client who struggled with severe anxiety. It was challenging, and it took several sessions for the client to open up about what was going on.

It was about a relationship. A working relationship.

Alice (name & background changed for confidentiality reasons) was leading a small team of consultants in a high-pressure corporate environment. Juggling the demanding requests of her clients and managing her team was tough. But her key struggle was the relationship she suffered through with a senior peer in a supporting function.

Alice described that person as an “aggressive dictator,” who was 10 years older and fighting “tooth and nail” over everything. This made it impossible for Alice to establish a collaborative relationship. She dreaded every encounter with the “dictator.” Several days before their next meeting, she could feel her stomach churn and she would endure sleepless nights.

The meetings were tense. Conversations were difficult… until at one point it came to a head. In front of the whole team, the smouldering conflict between the two leaders exploded. Both started throwing accusations. The “dictator” began to raise her voice and, with cutting, machine-gun like remarks, she systematically dismantled Alice. Feeling embarrassed, incapable, small and stupid, Alice shrank further and further to the point where she could not handle it. Close to tears, she dropped out of the video call. It was a disaster.

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