Chris Voss had been with the FBI’s Joint Terrorism Task Force for several years when he became intrigued by the idea of becoming a hostage negotiator. To try his luck, he went to Amy Bonderow, who ran the FBI’s crisis negotiation team in New York at that time.
“I want to be a hostage negotiator,” Voss said.
Amy replied “Well, everyone does. Do you have any training, experience, credentials or a degree in Psychology/Sociology?”
Chris had none of it, but did not give up: “Come on, there must be something I can do?”