dealing with stress

Go Your Own Way – but not alone!

Joerg Kuehn · Sep 27, 2023 · 2 Comments

Twelve years ago, my life looked successful and positive from the outside. I had a good job as a senior supply chain director at Procter & Gamble, was paid a handsome salary, and lived in a high-end property overlooking the Singapore skyline. But something was missing. I felt unfulfilled somehow … lost and trapped. After a string of spectacularly failed relationships, with my health not the best, and ‘handcuffed’ to the golden cage of my well-paid job, I found myself in the middle of a classic midlife crisis.

What is Your next SPRINT?

Joerg Kuehn · Aug 30, 2023 · Leave a Comment

In autumn 2007, while working as Supply Chain Director with Procter & Gamble, I applied internally for a job, which sounded interesting … and daunting. The role would be to lead the integration of the Wella business in Asia by harmonising all 1,500 employees onto P&G contracts and moving Wella’s Enterprise Resource Planning (ERP) system onto the P&G SAP platform. The job was far too big for me at that stage.

Getting A Difficult Message Across

Joerg Kuehn · May 31, 2023 · Leave a Comment

You may remember the newsletter about a client of mine who worked through a highly emotional situation with “the dictator.” Only a short while later, I encountered another client with an even trickier situation.

Chris is a calm and friendly 35-year-old manager, who struck me from the beginning as someone who was very kind. In a “fast-track” career, he had risen rapidly through the ranks of a medium-sized Swedish consumer electronics company. Based in the UK, he was now leading its global supply chain operations.

Chris absolutely loved his job. He viewed it “like a hobby” where he enthusiastically “created top-notch service solutions” for his clients. His passion for the job had him working 60-hour weeks for the last eight years. By his own admission, he’d been close to burn out two times and was currently doing double duty… handling two important job assignments within the company.

It presented a massive challenge.

Chris was not getting along well with his interim boss, the Managing Director of UK operations. “He attacked me personally” Chris said. The strained relationship created an unprecedented level of emotional turmoil, anger, and frustration in Chris.

[Read more…] about Getting A Difficult Message Across

How to manage highly emotional encounters?

Joerg Kuehn · Feb 22, 2023 · 4 Comments

As part of my psychotherapist qualification, I recently worked with a client who struggled with severe anxiety. It was challenging, and it took several sessions for the client to open up about what was going on.

It was about a relationship. A working relationship.

Alice (name & background changed for confidentiality reasons) was leading a small team of consultants in a high-pressure corporate environment. Juggling the demanding requests of her clients and managing her team was tough. But her key struggle was the relationship she suffered through with a senior peer in a supporting function.

Alice described that person as an “aggressive dictator,” who was 10 years older and fighting “tooth and nail” over everything. This made it impossible for Alice to establish a collaborative relationship. She dreaded every encounter with the “dictator.” Several days before their next meeting, she could feel her stomach churn and she would endure sleepless nights.

The meetings were tense. Conversations were difficult… until at one point it came to a head. In front of the whole team, the smouldering conflict between the two leaders exploded. Both started throwing accusations. The “dictator” began to raise her voice and, with cutting, machine-gun like remarks, she systematically dismantled Alice. Feeling embarrassed, incapable, small and stupid, Alice shrank further and further to the point where she could not handle it. Close to tears, she dropped out of the video call. It was a disaster.

Getting things done by “non-doing”!

Joerg Kuehn · Sep 28, 2022 · Leave a Comment

Last September, I started an online course on “psychological research for practicing therapists.” It was supposed to take me no more than 20 hours and teach me “skills and abilities of the social science researcher” as part of my journey towards becoming a Psychotherapist.

I quickly worked through the course materials and passed the test. But then I had to write an essay. When I submitted my essay at the beginning of November, I’d probably spent 30 hours on the course. I thought I was done. But I was clearly not done, and a substantial lesson was to be learned.

The essay grader was happy about the first part, but did not pass the second. I had to provide further depth and added resources to my suggested mock-research project. I was diligent. I spent at least another 20 hours studying, rewriting, and upgrading my essay. I submitted it again at the beginning of January and I thought that was certainly the end of it. But within a few weeks I got the grader’s feedback. Not passed! There were “still some issues with this proposal.”

I’ll spare you the details, but I was frantic. I spent another 20 hours not only revising, but writing, a completely new research proposal. I shared it with my supervisor but his feedback was not very positive..

Now, I was really on edge. I’d spent more than 60 hours on a course which was supposed to take me only 20 hours, and I still did not have a proposal that would get a passing grade. I had enough! I rather angrily put the proposal to the side in complete despair.

dealing with stress

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