Emotions

What really matters to you?

Joerg Kuehn · Jul 4, 2023 · Leave a Comment

When I worked as Supply Chain Director in Procter & Gamble, every year we completed a loss analysis. To do that, we picked a specific skin-care product and leveraged a tool called value-stream-mapping to map out the whole supply chain for each of the components and ingredients on a large white-board. The captured flow could lead back more than 12 months, when some of the raw materials were prefabricated.

Then, we looked at all the steps in the supply chain which actually generated value. For example, when we mixed the ingredients, filled the jar, put a label on, and added a cap to close the jar. You can imagine the actual value-creation-time was only a few minutes, whereas there were weeks and months lost in waiting, transportation, as well as other non-value-added movements.

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What does life expect from you?

Joerg Kuehn · Mar 29, 2023 · Leave a Comment

Nine months after he had married his wife in 1942, the Austrian psychiatrist Victor Frankl and his family were captured by the Nazis and transported to the Theresienstadt Ghetto – a waystation en route to the extermination camps. They were forced to abort their unborn child, and Frankl’s father died only months later of starvation and pneumonia.

In 1944, together with his wife and 1,500 other inmates, Frankl was placed on a train. They assumed they’d be transported to one of the Nazi armament factories to be used as forced labour. After days cooped up in the windowless wagon, one of the inmates glanced at a signpost outside. What he read out made the desperate passengers shiver with fear. “Auschwitz!,” he screamed in disbelief.

Separated from his wife upon arrival, Frankl was a man without any connection to his former life.

How to manage highly emotional encounters?

Joerg Kuehn · Feb 22, 2023 · 4 Comments

As part of my psychotherapist qualification, I recently worked with a client who struggled with severe anxiety. It was challenging, and it took several sessions for the client to open up about what was going on.

It was about a relationship. A working relationship.

Alice (name & background changed for confidentiality reasons) was leading a small team of consultants in a high-pressure corporate environment. Juggling the demanding requests of her clients and managing her team was tough. But her key struggle was the relationship she suffered through with a senior peer in a supporting function.

Alice described that person as an “aggressive dictator,” who was 10 years older and fighting “tooth and nail” over everything. This made it impossible for Alice to establish a collaborative relationship. She dreaded every encounter with the “dictator.” Several days before their next meeting, she could feel her stomach churn and she would endure sleepless nights.

The meetings were tense. Conversations were difficult… until at one point it came to a head. In front of the whole team, the smouldering conflict between the two leaders exploded. Both started throwing accusations. The “dictator” began to raise her voice and, with cutting, machine-gun like remarks, she systematically dismantled Alice. Feeling embarrassed, incapable, small and stupid, Alice shrank further and further to the point where she could not handle it. Close to tears, she dropped out of the video call. It was a disaster.

Two Yogurts In A Fridge

Joerg Kuehn · May 25, 2022 · 2 Comments

Think of an incident when someone else’s behaviour was so appalling to you, that it triggered a stark emotional reaction. Maybe it was someone acting selfish, rude, greedy, arrogant, mean, inflexible, etc. Anything come to mind?

As part of my psychotherapy studies I came across an interesting psychological concept recently, which taught me an interesting lesson… revealed in two yogurt containers.

The lesson is all about shadows, which, according to Carl Jung, “exist as part of the unconscious mind and are composed of repressed ideas, weaknesses, desires, instincts, and shortcomings.”

This is the darker side of our nature we don’t really want to acknowledge. The shadows contain all the things that are unacceptable to society… and to our own personal morals and values. That’s why we don’t want to acknowledge them!

Is it a threat or a challenge to you?

Joerg Kuehn · Feb 22, 2022 · Leave a Comment

‘‘The test you will take today is designed to help us identify people who are exceptionally weak in their problem-solving reasoning abilities. Your performance on this test will not be scored like most normal tests, but rather will be classified as either above or below a predetermined cut-off score. If you score below that cut-off, this suggests that you are exceptionally weak —in other words, well below average in your problem-solving reasoning abilities. Thus, this test and the scoring method used are designed only to separate those who are especially weak from everyone else.”

This is how Dr. Chalabajev and her team introduced the test to participants of group 1 in their study about how people deal with performance anxiety. Group 2 was introduced differently, with the underlined words replaced as follows: weak by strong and below by above. The intention was to trigger fear in group 1 making participants feeling under threat, by being at risk of getting classified as “especially weak”, whereas help group 2 to identify the test as a challenge where they could potentially be identified as “especially strong” problem solvers with not much else to lose. In scientific terms group 1 was targeted to become “goal-avoidant” and group 2 “goal-approaching.”

The study results* are in my point of view mind boggling:

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