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challenges

Getting A Difficult Message Across

Joerg Kuehn · May 31, 2023 · Leave a Comment

You may remember the newsletter about a client of mine who worked through a highly emotional situation with “the dictator.” Only a short while later, I encountered another client with an even trickier situation.

Chris is a calm and friendly 35-year-old manager, who struck me from the beginning as someone who was very kind. In a “fast-track” career, he had risen rapidly through the ranks of a medium-sized Swedish consumer electronics company. Based in the UK, he was now leading its global supply chain operations.

Chris absolutely loved his job. He viewed it “like a hobby” where he enthusiastically “created top-notch service solutions” for his clients. His passion for the job had him working 60-hour weeks for the last eight years. By his own admission, he’d been close to burn out two times and was currently doing double duty… handling two important job assignments within the company.

It presented a massive challenge.

Chris was not getting along well with his interim boss, the Managing Director of UK operations. “He attacked me personally” Chris said. The strained relationship created an unprecedented level of emotional turmoil, anger, and frustration in Chris.

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Is it a threat or a challenge to you?

Joerg Kuehn · Feb 22, 2022 · Leave a Comment

‘‘The test you will take today is designed to help us identify people who are exceptionally weak in their problem-solving reasoning abilities. Your performance on this test will not be scored like most normal tests, but rather will be classified as either above or below a predetermined cut-off score. If you score below that cut-off, this suggests that you are exceptionally weak —in other words, well below average in your problem-solving reasoning abilities. Thus, this test and the scoring method used are designed only to separate those who are especially weak from everyone else.”

This is how Dr. Chalabajev and her team introduced the test to participants of group 1 in their study about how people deal with performance anxiety. Group 2 was introduced differently, with the underlined words replaced as follows: weak by strong and below by above. The intention was to trigger fear in group 1 making participants feeling under threat, by being at risk of getting classified as “especially weak”, whereas help group 2 to identify the test as a challenge where they could potentially be identified as “especially strong” problem solvers with not much else to lose. In scientific terms group 1 was targeted to become “goal-avoidant” and group 2 “goal-approaching.”

The study results* are in my point of view mind boggling:

[Read more…] about Is it a threat or a challenge to you?

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